Defining a New Category

Maintenance Intelligence
& Orchestration

A suite of asset-centric agents that build subject matter expertise, coordinate work, and turn reactive plants into well-oiled machines.

Product Vision

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Today
Diagnostic Agent
Frontline troubleshooting powered by Cortex, delivering instant, context-aware guidance so technicians can diagnose issues faster and reduce unplanned downtime.
Find
Instant access to information and insights across manuals, schematics, work orders, and OEM data. No more hunting through messy file structures.
Live
Troubleshoot
AI-driven root cause analysis with probable causes, step-by-step fixes, and risk-aware recommendations tailored to the specific asset.
Live
Electrical Tracing
Autonomous tracing through electrical schematics, navigating fault paths, identifying components, and guiding diagnostics.
New
Parts
Identifies required parts from manuals, CMMS/EAM records, and historical data.
Live
Growing Our Capabilities
From Troubleshooting Tool
to Maintenance Orchestration System
We're expanding along two dimensions simultaneously, deepening the intelligence of our agents while broadening their ability to orchestrate real work. Both rest on a shared foundation: being embedded at the point of work.
01
Subject Matter Expertise
Moving beyond information retrieval toward true domain reasoning.
Live
Ontology Navigation
Navigates asset relationships, work history, and documentation to surface relevant information and generate insights
Introducing Now
Logical Tracing
Reasons through complex schematics: tracing electrical, hydraulic, and pneumatic diagrams, understanding fault paths, solving problems the way an engineer would
Next
Subsystem Expertise
Deep understanding of how subsystems work (hydraulics, pumps, conveyor belts, cooling loops) and how they fail
Future
Asset Domain Expertise
Comprehensive knowledge of entire asset classes, their operating parameters, failure modes, and lifecycle patterns
Future
Autonomous SME
Works independently, generates repair plans, calibration procedures, and training content across any domain
02
Maintenance Orchestration
Supporting plant managers and their teams to coordinate work, turning every reactive event into a step toward preventative excellence.
Live
Reactive: Fix When Broken
Technicians troubleshoot and resolve issues as breakdowns occur
Next
Post-Mortem & Root Cause
Automated writeback, PM calibration, and structured root cause analysis after every event
Future
Training & Gap Analysis
Identify knowledge gaps, generate targeted training, and close competency loops across teams
Future
Planning & PM Optimization
Schedule automation, reliability analysis, and CapEx planning, achieving fully preventative operations
Foundation
Embedded at the Point of Work
Both pillars are supercharged through a shared foundation: showing up where the work happens and where people gather, compounding intelligence from every interaction.
The Foundation
Embedded at the Point of Work
Every plant has natural coordination points: standups, shift handovers, failure reviews, where people gather to talk about assets and problems. Datch delivers tooling at each of these moments, becoming the surface through which teams troubleshoot, coordinate, and learn. Every interaction generates structured data that feeds back into smarter agents.
Cortex Standups Daily planning, crew coordination, priorities Failure Post-mortems, RCA, incident reviews Handovers Shift transitions, status updates, context transfer Digests Breakdown summaries, trends, reliability alerts EVERY INTERACTION MAKES THE SYSTEM SMARTER
Product Roadmap
Agentic Maintenance Orchestration
Four phases of capability expansion, each building on the data and expertise generated by the last, with embedded point-of-work tooling advancing in parallel.
Phase 1
Troubleshoot / Fix
Now
  • Information discovery & search
  • Root cause troubleshooting
  • Electrical tracing agent
  • Parts identification
Now
Phase 2
Post-Mortem
Next
  • Troubleshoot writeback to CMMS
  • PM calibration & optimization
  • Structured root cause analysis
  • Failure pattern detection
  • Automated work order enrichment
Next
Phase 3
Training
Later
  • Training gap identification
  • Auto-generated training content
  • Competency tracking per asset class
  • Onboarding acceleration
  • Knowledge capture workflows
Later
Phase 4
Planning
Later
  • Job planning & scheduling
  • Schedule automation
  • PM optimization
  • Reliability analysis
  • CapEx planning
Later
Across All Phases
Embedded at the Point of Work
Now
Standup tools, shift handover support
Next
Failure analysis tools, digests
Later
Cross-plant coordination, knowledge capture
Later
Full-cycle orchestration
Where Orchestration Fits
Systems of Record vs.
Work Orchestration
The tools that exist today (CMMSs, connected worker platforms, learning management systems) are essential infrastructure. They record data, manage assets, and provide workflows for planning, scheduling, and compliance. Datch connects to these systems, but occupies a different layer: the active orchestration of people, process, and work through intelligent agents. Elevating every plant to world-class.
Existing Maintenance Ecosystem

Foundational platforms that record data, manage assets, and provide workflows for planning, scheduling, procedures, and training. Essential infrastructure, but they still rely on humans to coordinate, interpret, and decide what happens next.

CMMS / EAM
Work orders, asset registers, planning and scheduling workflows
Connected Worker
Digital procedures, forms, process compliance
LMS
Training content, certifications, onboarding
Orchestrate
Datch Agents
Intelligent agents that orchestrate people, process, and work, elevating maintenance operations to world-class.
Coordinating
Solving Problems
Deciding
Automating
Record
CMMS / EAM
Work orders, asset registers, schedules
Execute
Connected Worker
Procedures, forms, compliance
Train
LMS
Training, certifications, onboarding
Asset downtime is the largest controllable cost in industrial operations, and it's getting worse as experienced workers retire.

We're building the system that replaces guesswork with precision, and turns every plant into a well-oiled machine.
Datch · Maintenance Intelligence & Orchestration